Dear Gaborwei,Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations, especially considering the value and importance of your visit to Paris.As an apart’hotel, our concept differs from that of a traditional hotel. Our apartments are designed to offer space, independence, and privacy, including a kitchenette and a more residential layout. In this spirit, housekeeping is included for stays of six nights or more, allowing guests to enjoy a more private, apartment-style experience. Additional cleaning services can, of course, be arranged upon request.We regret if this was not clearly communicated prior to your stay and if this led to disappointment. Your comments regarding the breakfast selection and overall experience have been carefully noted and shared with our team, as guest feedback is essential in helping us improve.We appreciate you choosing our residence for its central location and are glad we were able to offer a late check-out as a gesture of goodwill. Thank you again for your comments, and we hope to have the opportunity to welcome you back for a stay that better reflects the quality and comfort we strive to provide.Best regards,Asiyat - Guest Relations Coordinator.
Dear Guest,Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location.We would like to clarify that, as an aparthotel, our rooms receive a full housekeeping service once per week to ensure optimal comfort for longer stays. For guests on shorter stays, we provide a Comfort Corner in each room, equipped with essential items to meet daily needs and enhance convenience during your visit.Your feedback regarding breakfast and other aspects of your stay is valuable to us, and we continuously review our services to ensure a positive experience for all our guests.We hope to have the pleasure of welcoming you back and providing an even more comfortable stay in the future.Warm regards,Ivan Martin / Assistant Front Desk Manager
Thank you for sharing your detailed feedback.We’re glad you appreciated our central location, right by the subway, and the variety of nearby restaurants.We would like to clarify that, as an apart’hotel in a busy central area, direct vehicle access to the entrance is limited. This can make airport transfers and drop-offs less convenient, and we understand how this could be challenging with luggage. Regarding noise and street conditions, we appreciate your observations and will continue to do our best to support guests in minimizing any inconvenience.We truly value your feedback as it helps us improve the experience for future stays.Best regards,Asiyat - Guest Relations Coordinator.
Dear Guest,Thank you very much for your kind review. We are delighted to hear that you appreciated the cleanliness of the hotel, our excellent location, and the friendliness of our staff. We also take note of your comment regarding the in room amenities and will consider it for future improvements. We hope to welcome you again soon.Best regards,Dijana - Front desk
Dear FanAngping,Thank you for your kind feedback. We are honored to hear that your stay with us went well.We look forward to welcoming you back here.Best regards,Front desk team
Dear Guest User,Thank you for your feedback. We are happy that you appreciated the size of our rooms, our amenities and location. In case of any technical issue, do not hesitate to reach us out so we can find a solution or fix. We look forward to welcoming you back.Best regards,Dijana - Front desk
Dear Guest User,Thank you for your kind feedback. We are glad that every aspect of your stay have met your expectations. We look forward to welcoming you again.Best regards,Dijana - Front desk
Dear Guest,Thank you very much for your kind words! We’re delighted to hear that you enjoyed your stay and found our location convenient. We’re glad you were able to make use of the kitchen and the coffee bar, and we hope the close proximity to the subway made exploring Paris even easier. It’s wonderful to know that you appreciated our facilities — your feedback means a lot to us. We would be thrilled to welcome you back on your next visit!Best regards,Asiyat - Guest Relations Coordinator.
Thank you very much for your kind feedback. We’re delighted to hear that our central location made your travels to and from the airport convenient, and that you found the room clean and our team friendly.We truly appreciate your stay with us and are pleased to know everything met your expectations. We hope to have the pleasure of welcoming you back again soon!Best regards,Asiyat - Guest Relations Coordinator.
Dear Traveller2000,Thank you for your feedback. We are glad you enjoyed the convenient location and the gym. We understand that the city can be lively at night, and we appreciate your understanding. We hope to welcome you again for another pleasant stay in Paris.Best regards,Dijana - Front desk
